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Technology Assistance/Digital Literacy

This short guide presents a few links on how to help you get connected if you don't have access, or don't know how to work computers

Acquiring appropriate devices

Introduction

Internet connectivity, access to internet-enabled devices and knowing how to work them are increasingly important as the years pass.  This guide gives you some resources in order for you obtain devices, get connected, or gain a little bit more acumen for digital literacy.

Internet Connectivity program

The Affordable Connectivity Program is an FCC benefit program that helps ensure that households can afford the broadband they need for work, school, healthcare and more.

The benefit provides a discount of up to $30 per month toward internet service for eligible households and up to $75 per month for households on qualifying Tribal lands. Eligible households can also receive a one-time discount of up to $100 to purchase a laptop, desktop computer, or tablet from participating providers if they contribute more than $10 and less than $50 toward the purchase price.

The Affordable Connectivity Program is limited to one monthly service discount and one device discount per household.

Who Is Eligible for the Affordable Connectivity Program?

A household is eligible for the Affordable Connectivity Program if the household income is at or below 200% of the Federal Poverty Guidelines, or if a member of the household meets at least one of the criteria below:

  • Received a Federal Pell Grant during the current award year;
  • Meets the eligibility criteria for a participating provider's existing low-income internet program;
  • Participates in one of these assistance programs:
    • The National School Lunch Program or the School Breakfast Program, including through the USDA Community Eligibility Provision;
    • SNAP
    • Medicaid
    • Federal Public Housing Assistance
    • Supplemental Security Income (SSI)
    • WIC
    • Veterans Pension or Survivor Benefits
    • or Lifeline;
  • Participates in one of these assistance programs and lives on Qualifying Tribal lands:
    • Bureau of Indian Affairs General Assistance 
    • Tribal TANF
    • Food Distribution Program on Indian Reservations
    • Tribal Head Start (income based)

Digital literacy links

However, if you want something a little bit more basic or diverse, below are more links that will give you similar tutorials or a broader range of tutorials. 

Peterson's Career and Test Prep

Of especial use are these tutorials: